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Card information is required in order to book all appointments.

All service sales are final. No refunds. 

Deposits are non refundable and non transferable.

Same day cancellations and no call no shows are subject to a full payment of service booked. No exceptions.

All cancellations must be made 24 hours of the appointment.

Please arrive to your appointment 10min early to allow yourself time to find the Atelier, parking, and fill out consent forms if you are new.

We will spare a 5min grace period. However, we have the right to cancel out your appointment if it conflicts with the next client.

No children or additional guest. If a child arrives we will ask you to reschedule.

Please do not bring contagious illnesses into the atelier (colds, flu, etc.) 

Please make sure you are not on topical or oral acne medications ( retinol, retina, benzoyl peroxide, etc.). We do not service clients who are on acne medications. Acne medications can cause the skin to lift during a wax session.